So Difficult to chew even
The quality of food served in trains is seriously a major issue which is yet to be resolved by the Indian Government. Indian Railways maintains strict regulations for checking of the quality and standard of the foods served in the food. But still there is no improvement in the quality of food.
Catering services are usually obtained from suppliers on contract therefore the quality checking is not done properly and also quality is not taken into consideration by the vendors who work on contractual basis.
You may lodge a complaint against the poor quality of food by using the link. Select the category/issue type as “Catering and Vending Services" and then select the Sub Complaint as “Food Quality” :
Complaints and Suggestions Portal