Where to put complaint- mail id or phone number

Where to put complaint- mail id or phone number
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(hardik ) #1

Special festive train - 09452

Running 9 hours late. Why such delay when we pay full amount. 1 or 2 hours is fine but this is almost half day late. We have our prior commitments but due to such long delay evrything has gone in vain. Who would compensate the damages caused. Pls answer or help to guide me to the concerned body.