How to get failed transaction money refund in IRCTC Rail Connect App?

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How to get failed transaction money refund in IRCTC Rail Connect App?
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(Athar Husain) #1

I tried booking from IRCTC Rail Connect App and made the payment by using Axis Bank- net banking. Amount is deducted from my bank account . Now IRCTC is showing below message…

Booking transaction ID - xxxxxxxxxxxxxxxxx
Transaction Status - Pending from Bank End.

What should I do??


(Prabhat Kumar) #2

@Athar_Husain
Yes this happens in case of any delay or failure in the IRCTC network. Normally, the refund is credited in your bank account from which the transaction was made within 3-4 days however IRCTC has prescribed a duration of 7 days for refund.