How could I complaints about train food service if they provide very poor?

How could I complaints about train food service if they provide very poor?
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(madhavarao vana) #1

This is madhavarao, I am traveling in train no 18502 , my seat no B3 28,29 …I ordered food for dinner, they have provided rice meal very less quantity, poor service, rice and curry was too much cool but charged RS.100. my sister was pregnant how could she eat this kind of food. Food boy was acted very rude behavior. I don’t see like kind of service before.


(Prabhat Kumar) #2

Hello @madhavarao_vana
Yes we are often forced to pay much more for the food in trains and even though the quality is not as per the price. Overcharging is also done on water bottles, cookies, chips etc.
But If you have any grievance against the food served on trains, just dial 1800111321 to lodge your complaint.
The toll-free number by railways is operational from 7am to 10pm throughout the week.
Try to get as much details as you can – name of the vendor, platform no. at the station, your train details and PNR no. of your ticket, make the call and place your complaint.