I ordered food for curd rice for evening but they gave at 3 o’clock veg rice, I called them but no response. I don’t like Pune IRCTC catering. I paid money but no satisfaction at all I never give any order again. waste of catering
File a complaint on IRCTC about these issues.
You can call to this toll free number 1800111139 and file a complain about catering services.
You can also complain through SMS by sending SMS on 9711111139 .
You can also use the following numbers to complain according to your railway zone :
Control Office at New Delhi: 011-23221147
Control Office at Mumbai: 022-22618067
Control Office at Kolkata: 033-26601743
Control Office at Chennai: 044-25353341
Control Office at Secunderabad: 040-27716145
Central Control: 011-23345300
You may download RailMada app and lodge a complaint against bad food, sanitation etc